Marketing & Communications Account Manager
A. Bright Idea is seeking a Marketing & Communications Account Manager to join our team of creatives in developing award-winning work with an agency that has been delivering results for clients for over 25 years.

With an exciting pace, breadth of clients and culture of collaboration, we are seeking a creative and strategic candidate to introduce new strategies and lead the execution of marketing campaigns and communications efforts for a prime account. This position requires a passion for brand building and management, and the experience of inspiring robust performance and creative outcomes across a variety of communication channels.

In this role, your primary focus will be leading and managing the support for a commercial client in the software technology industry. This includes leading weekly meetings with the client, collaborating with A. Bright Idea team members and specialists, coordinating priorities and client deliverables, and developing and managing marketing and communication materials. As the Marketing & Communications Account Manager you will provide sound consultation – asking probing questions from a strategic lens – and use strong judgement to apply strategy to develop communication materials. You will work directly with our client to build a variety of internal and external communications, meet with client leadership and subject matter experts to gather and communicate accurate information, support product marketing and promotion, as well as apply appropriate quality assurance for well-executed deliverable products. The ideal candidate must understand the importance and have the ability to maintain positive relationships with clients and partners. This includes rolling up your sleeves and working collaboratively with fellow team members to ensure tasks are being executed on-time, on-budget and error-free.

Outside of the primary support of this client, you will also work with additional clients and project teams among the government, nonprofit and commercial clients we serve. This is a full-time salaried position, located at our Bel Air headquarters office.

Responsibilities include but are not limited to:

  • Provide project oversight of client communications projects, including offering strategic consultation and guidance to present solutions to clients
  • Manage projects full cycle, working across channels and with department directors and project teams to support and develop communications strategies and products to deliver on client goals
  • Delve deep into client-specific industry, staying up to date with the technology and software research, insights, trends and client positioning
  • Research, gather information, copyedit/copywrite brand and product-focused marketing and promotional materials
  • Review other written materials and edit for brand style, messaging and consistency
  • Provide strong leadership in all aspects of marketing to establish, develop and execute comprehensive marketing plans and programs, including the research, analysis, development and execution
  • Support internal communications and collaboration of agency project teams
  • Attend client and lead team meetings, take comprehensive notes and utilize internal project management tools to ensure projects are operating on-time and current with specific information
  • Consistently demonstrate problem-solving and willingness to tackle new challenges
  • Provide proactive communications to clients related to campaign and project support and performance, building long-lasting relationships through expert consultation and respectful communication
  • Proactively offer assistance to team members on other projects
  • Meet aggressive deadlines and handle changing priorities

Must-Have Requirements:

  • Bachelor’s degree in marketing, communications, public relations or related field
  • Minimum 7+ years project management, marketing, public relations and communications experience
  • Experience in and passion for the software and technology field
  • Excellent verbal and written communication and presentation skills
  • Ability to manage multiple projects/tasks of varying complexities
  • Accepted file types: pdf, doc, docx, jpg, Max. file size: 20 MB.
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